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Terms and conditions


Effective September 1, 2007
The following terms and conditions, including those on the face hereof, constitute an Agreement between the Customer and PI Store, Inc. (PI Store) and are referred to as such:
Controlling Provisions
The terms and conditions appearing herein constitute the sole and entire Agreement of the parties regard less of the timing, for or content of other communications between the parties, if any, all of which are merged herein. The Customer and PI Store agree to abide by all the terms and condition contained herein with each and every purchase. PI Store objects to the inclusion of any different or additional terms, and non additional or conflicting provisions contained in any other communication from the Customer will be considered an unconditional acceptance of the terms and conditions appearing hereon, without regard to any additional or conflicting terms proposed by Customer. None of the provisions of this Agreement may be varied, amended or modified except by a written agreement signed by all of the parties.
Local Laws
Before ordering any product you must make local inquiry to determine if the specific type of product you wish to purchase is permitted to be used or possessed in your city, state, or country. There may be local restrictions prohibiting the purchase, possession, or use of some items listed for sale on our website. We do not provide for refunds if the product is not permitted locally or allowed to be imported to your country or confiscated by any official authority of any country including customs for your country. Again, once the product you ordered is shipped, we relinquish any and all responsibility. If the product is illegal in your area, simply don’t order it as it may never get to you. By placing this order, you accept full responsibility for all applicable laws, potential loss of product, and accept the consequences, if any, of this purchase.
PI Store accepts all credit cards and PayPal for online purchases from Customer in the United States. Orders made by credit card will be processed and shipped within 2 business days. PI Store also accepts payment made by Western Union and wire transfer with immediate order processing. Orders accompanied by check will result in a 1o business day hold to allow sufficient time for the check to clear. International orders can only be processed via PayPal, Western Union, or bank wire transfer. PI Store will not accept credit card payment for international orders.

PI gear lowest price, private investigator, spy equipment

PI Store Low Price Guarantee
We guarantee you the lowest price on everything we sell.
When you order from PI Store you will never overpay!
We work hard to make sure our prices
are the lowest prices around.
If you find the same product advertised anywhere for less, We’ll match it!

We monitor our competitors to make sure you get the lowest available prices anywhere. However, if you still find a lower price from another commercial merchant before you buy that book or product, we will gladly match that price to earn your business. If you find a lower advertised price, simply email us at with a link to the website page advertising the identical new book or product, including model, packaging, manufacturer, etc.  The price you wish us to match must be verifiable on the Internet or through a printed advertisement.

Make sure that you buy from an established merchant that you can count on being in business months from now. Also make sure that the products you are buying are new, not used, a knock-off, or lack a warranty. PI Store is operated by the owners of PI Magazine insuring your purchase can be made with the confidence of their outstanding reputation.

The selected item must be unused, in stock and currently available from a competitor. The price for comparison should also include the total price, including the cost of purchase of the same book, product and quantity, plus any applicable sales tax, shipping and handling costs. Any special promotions, discontinued items, free offers, and special payment arrangements are not eligible for price match.

We are unable to match any item offered for sale on E-Bay since there is no way to confirm that they are authentic, in original packaging, or that they may be used.
If you have any questions regarding this or any other policy please call us at 732-625-0500.

Our Low Price Guarantee not valid on competitor close-outs, misprints, special buys, special promotions, liquidations, auctions, rebates, one of a kind, items that include free shipping, or member club pricing.

Everyone here at PI Store is completely committed to providing you and all our customers with superior books, products and customer service. Your shopping satisfaction guarantee starts from the moment you visit our website and continues throughout the entire shopping process. Whether it’s a phone call about a book or product inquiry, an inquiry to our customer service or technical assistance department, or the manner in which your order is processed, we guarantee your satisfaction. If you are not completely satisfied, contact us and we will make it right for you, Guaranteed!
All merchandise distributed by PI Store, Inc. carries a 1 year Limited Manufacturer Warranty. PI STORE MAKES NO WARRANTY, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OR FITNESS FOR ANY PARTICULAR PURPOSE OR MERCHANTABILITY. No agent, employee or representative of PI Store is authorized to bind PI Store to any affirmation, representation, or warranty, oral or written, unless by separate written instrument designed by PI Store, which by its terms state that it is included as part of this sale and agreement.
Receipt of goods, and/or our receipt of delivery by a commercial carrier shall be deemed acceptance of the goods received. All claims for defective goods or revocation of acceptances, for shortages, for delays, or failures in shipment or delivery, or for any cause shall be deemed waived and released by the Customer unless it is made in writing within (7) days after receipt of goods. All claims must state specifically and in reasonable detail the nature of all objections, and must be accompanied by delivery receipt or photocopy of the sales order or packing slip. Any delivery not placed in dispute in a timely manner shall be paid for by the Customer and all uncontested amounts due shall be paid by the Customer with terms specified. As a condition to making a claim for missing or damaged goods sent, the Customer is responsible for initiating and pursuing with the carrier.
Limitation of Liability
PI Store’s liability will be limited to replacement or repair of defective goods upon receipt of goods in a timely manner per the Return Policy paragraph detailed herein. In no event will PI Store be liable for consequential or special damages or for transportation, installation, removal, adjustment or other expenses or losses which may arise in connection with the use or installation of the goods; late delivery, failure to deliver; or from any other cause. Notwithstanding the terms of this Agreement of sale, if there should arise any liability of PI Store, Inc., such liability shall be limited to an amount equal to one-half (1/2) the costs of the goods or $250.00, whichever is less.
Errors and Omissions
Even though PI Store makes every effort to insure that all of the information displayed on the PI Store website is accurate, complete, and current, it is possible that information about an item may contain inaccurate or incomplete information, including information about the item's price or availability. PI Store reserves the right to correct errors and/or update the content on our website at any time without notice. PI Store also reserves the right to refuse or cancel any order containing any error or inaccuracy, even when the order has been submitted, whether or not the order has been confirmed and the Customer’s credit card charged. A full refund will be issued in the same manner it was paid should the Customer’s order be canceled after payment has been processed.
Customer agrees to indemnify and hold harmless PI Store, Inc., its shareholders, directors, officers, employees, representatives and agents (collectively, “Representatives”), all of PI Store's affiliates and all Representatives of all PI Store affiliates from and against any and all lawsuits, losses, damages, actions, causes of action, governmental duties, charges, lines, penalties, costs, expenses or obligations of any kind or nature whatsoever (including reasonable attorney’s fees and costs of defense) arising, relating to, or alleged to arise or relate to the actions or inactions of Customer in connection with this Agreement of sale and/or goods or services to be provided by PI Store pursuant to this Agreement. This indemnification obligation shall survive termination, cancellation or completion of this Agreement.
This Agreement may not be assigned by Customer without the express written consent of PI Store, Inc.
Governing Law
This agreement shall be governed by the laws of the State of New Jersey.
Any notice or written document required or permitted to be given by Customer or PI Store to the other shall be in writing signed by the party giving such notice and sent to the other party at such other Party’s address set forth on the front of this Agreement (or such other address designated by the applicable party).
If any provision of this Agreement or the application thereof to any person(s) or entity(ies) or circumstance(s) shall be invalid or unenforceable to provision, each such provision shall be enforced to the greatest extent permitted by law.
Depending on where you live, restrictions by certain states, counties, and cities may prohibit the possession or use of some items listed for sale by PI Store, Inc. on our website or catalogs. It is solely the responsibility of the Customer and not the PI Store, Inc. or PI Store, Inc. to understand and obey federal, state, and local laws or ordinances with regard to the purchase, possession, and use of any product(s) purchased before placing an order. You should contact your federal, state, and local authorities to be certain you are not breaking any laws. By placing any order with PI Store, Inc. you agree; to all the terms and conditions contained herein; that you are of legal age to purchase and possess the item(s) purchased; that you have made sufficient inquiry to know that it is legal for you to purchase and process the items purchased in your jurisdiction; that the use of the item(s) purchased shall be used in a lawful manner; that you have read this disclaimer and that by making a purchase from PI Store Inc. you agree to hold PI Store, Inc, its owners, agents, product suppliers, or affiliates harmless from any and all liability.